Privacy Policy

Effective Date: August 7, 2025

This Privacy Policy describes how Inkiss ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from inkiss.com (the “Site”).

We respect your privacy and are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What We Collect

We may collect the following types of personal information:

  • Contact details (name, email, phone number, billing and shipping address)

  • Order and payment details (items purchased, payment confirmation, delivery info)

  • Account details (if you create an account with us)

  • Marketing preferences and communication history

  • Technical information (browser type, IP address, device information, cookies)

We collect this information when you:

  • Place an order

  • Sign up for marketing emails

  • Contact customer service

  • Use or browse our Site

2. How We Use Your Information

We use your personal information to:

  • Fulfill and deliver your orders

  • Communicate with you about your purchases or customer service inquiries

  • Send marketing and promotional emails (you can opt out at any time)

  • Analyze traffic and user behavior to improve the Site

  • Prevent fraud and ensure security

We only collect and use personal information for purposes that are lawful and reasonably necessary.

3. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Email marketing platforms (e.g., Klaviyo or Mailchimp)

  • Advertising services (e.g., Meta, Google Ads) for retargeting and analytics

We do not sell your personal information.

4. Cookies & Analytics

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Track traffic and usage patterns

  • Support advertising and retargeting campaigns

You can disable cookies in your browser, but some parts of the site may not function properly.

We may also use services like Google Analytics, Facebook Pixel, and Shopify analytics tools to better understand user behavior and improve performance.

5. Your Rights (Australia)

As an Australian resident, you have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent from marketing

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To make a request, email us at support@inkiss.com.

6. Data Storage & Security

Your data is stored securely on Shopify’s servers or our trusted service providers. We take reasonable precautions to protect it from loss, misuse, or unauthorized access.

However, no method of online transmission is 100% secure.

7. International Transfers

Some of our service providers may be located outside Australia. By using our Site, you agree to the transfer of your information to other countries, including the United States and Canada, where Shopify and other platforms operate.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal obligations. The latest version will always be posted on this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to access or update your personal information, please contact:

Inkiss
Email: support@inkiss.com